FAQ

GOT QUESTIONS?

Frequently Asked Questions

What are Himalayan Salt Lamps?

Himalayan salt lamps are handcrafted lamps made from natural pink salt crystals sourced from the Khewra Salt Mine in Pakistan.

Where do your salt lamps come from?

All Aura Illumination salt lamps are made from genuine Himalayan salt sourced from the historic Khewra Salt Mine.

Are your lamps handcrafted?

Yes. Each lamp is individually selected, shaped, and finished by skilled artisans.

What benefits do Himalayan salt lamps provide?

They create a warm, calming atmosphere that helps promote relaxation and comfort in your home.

How do I clean my salt lamp?

Turn off the lamp, unplug it, and gently wipe it with a slightly damp cloth. Avoid excessive moisture.

Do you offer worldwide shipping?

Yes. We ship to most countries worldwide.

How long does delivery take?

Orders are typically processed within 1–2 business days and delivered within 3–7 business days depending on location.

What if my lamp arrives damaged?

Please contact our support team immediately. We will arrange a replacement or appropriate solution.