How will my order be delivered to me?
Answer:
All Aura Illumination orders are shipped directly to customers across the United States through trusted shipping partners. Once your order is processed and dispatched, you will receive a tracking number via email to monitor your delivery.
All Aura Illumination orders are shipped directly to customers across the United States through trusted shipping partners. Once your order is processed and dispatched, you will receive a tracking number via email to monitor your delivery.
What do I need to know before purchasing?
Answer:
Each Himalayan salt lamp is handcrafted from natural salt crystal. Because every lamp is unique, slight variations in color, shape, texture, and size are completely normal and part of its authentic beauty.
Each Himalayan salt lamp is handcrafted from natural salt crystal. Because every lamp is unique, slight variations in color, shape, texture, and size are completely normal and part of its authentic beauty.
How will I know if my order is placed successfully?
Answer:
After placing your order, you will receive an order confirmation email containing your purchase details. If you do not receive the email within a few minutes, please check your spam folder or contact us.
After placing your order, you will receive an order confirmation email containing your purchase details. If you do not receive the email within a few minutes, please check your spam folder or contact us.
How do I check the status of my order?
Answer:
Once your order ships, we will send you a tracking number by email. You can use this tracking information to follow your shipment and view estimated delivery updates.
Once your order ships, we will send you a tracking number by email. You can use this tracking information to follow your shipment and view estimated delivery updates.
Can I cancel my order?
Answer:
Orders may be cancelled within 24 hours of purchase if they have not yet been processed for shipment. Please contact us as soon as possible if you wish to cancel an order.
Orders may be cancelled within 24 hours of purchase if they have not yet been processed for shipment. Please contact us as soon as possible if you wish to cancel an order.
What are the shipping charges?
Answer:
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available during special campaigns.
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available during special campaigns.